Device Condition Explained Grade A Excellent : this is the best quality that you could expect from a refurbished iPhone. Grade A refurbished devices are in near-mint condition. Their cosmetic aspect is excellent and they show few light/minor signs or next to no signs of previous use. Grade D Faulty : Faulty phone no working guaranty FREEFREE 12-months WarrantyFREE USB Charging CableFREE Sim toolFREE Royal Mail 24hrs deliveryImportant Note : These are used refurbished iPhone and it will Not come with 100% battery life however all batteries in iPhone will be tested and will be passed at Guaranteed 85% and above.100% Customer Satisfaction Your satisfaction is our highest priority. Please contact us if you have any questions or requests about our products or service.We are always glad to assist you and stand by our products. If you are not satisfied with the item, please contact us before you leave the feedback, thank you for your understanding.The item doesn't include original box.